This Privacy Policy explains how Daystar Distro collects, uses, shares, and protects information when you use our website, account tools, and distribution services.

1. Information We Collect

We collect information you provide directly, information generated by use of the service, and limited information from integrated partners. This may include:

• Account Information: Name, email address, login credentials, account preferences
• Artist and Release Information: Artist profile details, release metadata, track details, artwork, and uploaded audio files
• Payment and Payout Information: Checkout and billing metadata through payment processors (such as Stripe) and payout details (such as PayPal destination data)
• Support Information: Messages, tickets, and operational notes related to support and release handling
• Technical and Usage Information: IP address, browser/device details, event logs, session behavior, and access timestamps

2. How We Use Your Information

We use collected information to:

• Provide, operate, and improve Daystar services
• Process release submissions and deliver content through distribution partners
• Process payments, refunds, and royalty payouts
• Authenticate accounts and secure access
• Communicate account, release, policy, and support updates
• Detect abuse, fraud, policy violations, and technical issues
• Comply with legal obligations and enforce agreements

3. How We Share Information

We share information only as necessary to operate services and meet legal obligations, including with:

• Distribution Partners: DSPs and related delivery providers for release distribution
• Infrastructure and Service Providers: Hosting, storage, security, analytics, support, and communications vendors
• Payment and Payout Providers: Checkout processors and payout partners
• Compliance and Legal Requests: Law enforcement, regulators, courts, or legal process where required
• Business Transactions: In connection with financing, merger, acquisition, or asset transfer, subject to applicable safeguards

We do not sell personal information for third-party marketing.

4. Data Security

We use technical and organizational safeguards designed to protect information, including:

• Encryption in transit using TLS
• Access controls, authentication checks, and permission segmentation
• Security monitoring, logging, and abuse-prevention workflows
• Storage controls for release files and operational records

No security method is perfect, and we cannot guarantee absolute security of all transmissions or storage environments.

5. Data Retention

We retain information for as long as needed to provide services, process payouts, resolve disputes, enforce agreements, and satisfy legal, accounting, or regulatory requirements.

If you request deletion, we will process eligible data deletion in a reasonable timeframe, subject to records we must retain for legal, fraud-prevention, accounting, contractual, or operational continuity reasons.

6. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or limit use of your personal information. You may also have rights to portability or to object to specific processing activities.

• Access: Request a copy of data we hold about you
• Correction: Request updates to inaccurate data
• Deletion: Request deletion of eligible personal data
• Objection/Restriction: Request limits on certain processing
• Portability: Request portable data where legally required

To make a privacy request, email [email protected].

7. Cookies and Tracking

We use cookies and related technologies for core site functionality, session continuity, performance analysis, and service improvement. Browser settings can limit cookies, but disabling them may affect account and workflow features.

8. Third-Party Links

Our pages may link to third-party sites or services. We are not responsible for third-party privacy practices. Review their policies before sharing information with them.

9. Minors

Users under 18 may only use the service with parent or legal guardian permission. If we learn we collected personal information from a minor without required authorization, we will take reasonable steps to remove eligible data.

10. International Data Transfers

Your information may be processed in countries outside your residence. Where required, we apply reasonable safeguards for cross-border processing.

11. Changes to This Policy

We may update this Privacy Policy as services, laws, or operational practices change. Material updates will be posted with a revised "Last Updated" date.

12. California Privacy Rights

California residents may have rights under the CCPA/CPRA, including rights to know, access, correct, and delete certain personal information, subject to legal exceptions. We do not sell personal information.

13. Contact Us

If you have questions or requests related to this policy, contact:

Email: [email protected]
Support: [email protected]